This refund policy establishes the conditions under which refunds may be requested or processed within the Wishlist Calendar platform. Due to the nature of the service, where payments made are voluntary contributions intended to support the personal wishes of Creators, the general rule is that all payments are considered final and non-refundable, except in the cases expressly provided for below.
All payments made by Fans (also referred to as Gifters) through the Wishlist Calendar platform are voluntary and non-refundable contributions. These contributions do not constitute the purchase of goods, services, digital products, or the contracting of any type of tangible or intangible service. The sole purpose of payments is to support, in good faith, the personal wishes, activities, or objectives published in the calendars of the Creators (Wishers), and are made with the explicit understanding that there is no guarantee of execution or consideration. Therefore, by making a payment on the platform, the user expressly agrees to waive any claim for reimbursement, except in the exceptional cases provided for in this clause.
Exceptionally, a Creator may issue a refund to a Fan, provided that the following conditions are met:
Wishlist Calendar is not involved in this direct relationship between the Fan and the Creator and has no responsibility for the decision to grant or deny such a request.
Wishlist Calendar reserves the right to intervene directly and issue refunds in exceptional cases where there is clear and verifiable evidence that a transaction has been made fraudulently, without the consent of the payment method holder or through the unauthorized use of payment methods. In such cases, Wishlist Calendar will handle the verification process and, if appropriate, process the refund directly to the original payment method.
When a Creator authorizes a valid refund within the time frame allowed for this purpose:
Fans who wish to make a refund request for justified reasons are advised to contact the Creator directly before making the contribution. This prior communication allows the Fan to know the specific conditions under which the Creator might consider a refund request, ensuring transparency and avoiding misunderstandings. Wishlist Calendar does not act as an intermediary in this communication and assumes no responsibility for its outcome.
Wishlist Calendar does not guarantee the possibility of obtaining refunds and will not be liable to Fans for any non-refunded payments, as these constitute voluntary contributions subject to the Fan's sole discretion. By using the platform and making a financial contribution, the user acknowledges that they have read, understood, and accepted these conditions, expressly waiving any claim for a refund outside the cases expressly established in this clause.
Wishlist Calendar reserves the right to modify, update, or revise this refund policy at any time, at its sole discretion. Any changes will be duly notified by publication on the website and will take effect on the date indicated in the updated version. Users are advised to review this section periodically to stay informed of any changes. Continued use of the platform after the changes take effect will constitute express acceptance of the changes. If a user does not agree with the changes made, they must refrain from continuing to use the services of Wishlist Calendar.
If you have any questions or concerns about this refund policy, please contact us using the following contact information:
Wishlist Calendar.
Email: wishlistcalendar@gmail.com
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